Citrix Receiver For Mac Asking For Email Address
Citrix Receiver For Mac Asking For Email Address 6,0/10 1716 votes
It will ask you to enter an email address or server address to your account. In the field, type in citrix.spd.adventist.org then click Add. Enter your Username and Password, click Log On.
Applicable Products
- Receiver for Mac
Symptoms or Error
A USB Joystick has been tested successfully from a windows client. USB device pass through is configured on a Citrix policy via Studio, but USB device options on mac receiver client show 'Policy Restricted' in the 'Virtual Channel' column. Customer tried updating the local policy by editing the /library/Application Support/Citrix Receiver/USB.conf file and setting the Citrix USB device redirection rule policy to 'Use default' which did not help. reference: https://support.citrix.com/article/CTX137939, https://docs.citrix.com/en-us/receiver/mac/current-release/configure.html.
Solution
Move the enable line to the top of the config file and the device works as expected.
/library/Application Support/Citrix Receiver/USB.conf
# Syntax is an ordered list of case insensitive rules where # is line comment
# and each rule is (ALLOW DENY) : ( match ( match )* )?
# and each match is (class subclass prot vid pid rel) = hex-number
# Maximum hex value for class/subclass/prot is FF, and for vid/pid/rel is FFFF
ALLOW: vid=07C0 pid=1131 # axis controller CR939 # moved device line to top of file
DENY: vid=17e9 # All DisplayLink USB displays
DENY: class=02 # Communications and CDC-Control
DENY: class=09 # Hub devices
DENY: class=0a # CDC-Data
DENY: class=0b # Smartcard
DENY: class=e0 # Wireless controller
DENY: class=ef subclass=04 # Miscellaneous network devices
ALLOW: # Otherwise allow everything else
/library/Application Support/Citrix Receiver/USB.conf
# Syntax is an ordered list of case insensitive rules where # is line comment
# and each rule is (ALLOW DENY) : ( match ( match )* )?
# and each match is (class subclass prot vid pid rel) = hex-number
# Maximum hex value for class/subclass/prot is FF, and for vid/pid/rel is FFFF
ALLOW: vid=07C0 pid=1131 # axis controller CR939 # moved device line to top of file
DENY: vid=17e9 # All DisplayLink USB displays
DENY: class=02 # Communications and CDC-Control
DENY: class=09 # Hub devices
DENY: class=0a # CDC-Data
DENY: class=0b # Smartcard
DENY: class=e0 # Wireless controller
DENY: class=ef subclass=04 # Miscellaneous network devices
ALLOW: # Otherwise allow everything else
Problem Cause
Device was being blocked by one of the other devices in the conf file.